Privacy Policy

Last updated: 25 September 2026

RevoChat ("we," "us," or "our") is operated by RevoT Solution Enterprise and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit revochat.tech and use our services, including our integration with Google APIs.

1. Information We Collect

We collect information that you provide directly to us, such as your name and email address. When you connect Google Calendar, we access, with your permission:

• Your Google account's basic profile: name, email address and profile picture, so you can see which account is connected.
• A dedicated RevoChat booking calendar that we create in your Google account. On that calendar only, we read events and busy times, and we create, update and delete the appointment events that your customers book through RevoChat.

We do not read, change or delete your other calendars or the events on them.

2. Use of Google User Data

We use Google user data only to provide the booking feature you turned on:

• To offer your customers only the time slots that are free on your RevoChat booking calendar, so appointments are not double-booked.
• To add, reschedule and cancel appointments on that calendar, with the time, a title and the customer's contact details your assistant collected in the conversation.
• To keep the appointment list in your RevoChat dashboard in step with that calendar.

We will only request the minimum "scopes" (permissions) necessary to provide these features.

3. Google API Limited Use Disclosure

RevoChat's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We do not use Google user data for serving advertisements.
• We do not allow humans to read your Google user data unless we have your affirmative agreement for specific messages (e.g., for technical support), it is necessary for security purposes, or to comply with applicable law.
• We do not sell your Google user data to third parties.
• Google user data is never used to train or improve AI or machine learning models, ours or anyone else's.

4. AI Processing

Your assistant is powered by an AI model. When a customer asks to book, the free time slots taken from your RevoChat booking calendar are passed to our AI provider for that conversation only, so the assistant can offer them. Nothing else from your Google account is sent, and the provider does not use it to train its models.

5. Data Storage and Security

We implement industry-standard security measures to protect your data. Google OAuth tokens are encrypted and stored securely. We only retain Google user data for as long as necessary to provide the services you have requested.

6. Disconnecting and Deleting Your Data

• When you disconnect Google Calendar in RevoChat, we revoke our access token with Google and permanently delete the stored connection and its tokens.
• Deleting your RevoChat account deletes your calendar connection, its tokens and the appointment records kept in RevoChat.
• You can also revoke our access at any time at myaccount.google.com/permissions.
• To ask us to delete any of your data, email revotsolution@revochat.tech. We respond within 30 days.

Events already written to your Google Calendar stay in your account after you disconnect; you can delete them, or the whole RevoChat booking calendar, in Google Calendar.

7. Third-Party Sharing

We do not share your Google user data with third parties, except the AI processing described in section 4, which is limited to what the booking needs and complies with Google's Limited Use requirements.

8. Contact

Questions about this policy or your data: revotsolution@revochat.tech.